Brief & quotation
Share your product idea, quantity, sizing, artwork and target delivery date. We will confirm feasibility, pricing and a recommended route before work begins.
TEXTURALA Custom Policy
Every custom project starts with a clear brief and ends with a considered piece made for your use.
Sampling & approval
We review materials, colours and construction with you, then prepare a sample for approval. Production begins only after the key details and sample are confirmed.
Production & delivery
The agreed specifications, quantity and delivery terms guide production. We keep you informed of progress and arrange delivery to the confirmed address.
Quality & support
We check the finished goods against the approved specifications. If an issue appears, contact TEXTURALA with your order details so we can review and resolve it promptly.